ATM app is your best travelling companion: you can buy tickets and passes, receive real-time status updates and just travel with your phone.

Get your pass on the app, and travel with your phone

Thanks to the new update of the app, it is no longer needed to hold a travel card to be activated at the totems in metro stations. Learn more.

One app, plenty of services

• Buy tickets or travel passes and travel with your phone
• Check timetables, stops and waiting times
• Plan your journey and the best fare
• Get real time status updates on service changes
• Get a quick reminder about the expiring dates of your pass
• Book an appointment at our ATM Points
• Book a ride on our on-demand night service Radiobus
• Download the summary of the payments you need for the tax return

Do you have an older version of the app?

You must download the latest update to keep using the app and to switch to the digital travel pass. Log into your ATM account (forgot password?).

Do you already have an ATM account?

As the latest update will be downloaded, a new Log in is required with:

• email and password (forgot password?)
• telephone number
• confirmation code (by text message)

After logging in on the new version of the app, you will find tickets, travel passes and favourite items.

No ATM accounts yet?

Register in order to use all digital services.

Reload your pass on physical card via app and activate it on your first trip

If you have a physical travel card, save it on the app: you can load the travel pass by paying by credit card or PayPal. Once purchased, the pass must then be activated on an ATM and NET line. The pass needs to be activated the day after purchase: just bring the travel card close to the metro turnstiles or to the readers on board trams, buses and trolleybuses. We recommend that you always buy your pass at least one day before your trip.

These operating systems support the latest version of the app

• From Android 12 onwards
• From Apple iOS 17 onwards

App not working? Ask for technical support

• assistance-app @ mail.atm.it
• 02 8290 0735

QR code

Bring the ticket's QR code close to the turnstile reader. To facilitate reading, do not rotate the phone horizontally: keep it upright and at least 5 centimetres away from the reader. If you make multiple tube trips with the same ticket (within the time limits of validity), you must validate it on each new trip. Tap the ticket to revalidate it.

What to do in case of checks and avoid fines

On all means of transport, you can only travel with valid tickets or subscriptions. Therefore, always validate your ticket before boarding. In case of checks, open the app and show our staff the validated ticket. If you have printed the ticket, show it and keep it until the end of the journey.

If you print the carnet, use the printed version for all trips

Once you print the carnet, the digital version disappears from the app. Keep the printed version as it is needed for all the remaining trips.Do not delete or update the app while using the ticket

If you delete, reinstall, or download an update of the app, you lose the ticket you have validated and are using.