Reporting a wrongdoing is not a complaint about the travel experience (e.g. cases of delays or missed timetables, poor cleanliness, breakdowns, etc.). To make a complaint, click on the button below.

Making a Complaint

Definition of "signalling" for ATM Group

Reporting means any news concerning alleged findings, irregularities, violations, reprehensible conduct and facts, or in any case any practice - referable to employees, members of corporate bodies (Board of Directors, Board of Statutory Auditors) or other governance bodies (Supervisory Body), auditing firms and third parties (partners, suppliers, consultants, collaborators, etc.) referred to in Legislative Decree no. 24 of 10 March 2023 (Implementation of Directive (EU) 2019/1937 of the European Parliament and of the Council of 23 October 2019 on the protection of persons who report breaches of Union law and laying down provisions on the protection of persons who report breaches of national law).

How to submit a report

From the button below you can open the online form that allows you to send a report in total confidentiality through the Whistleblowing Reports software.

Submit a report

Violations of the Code of Ethics, Model 231 or the Anti-Corruption Model: what you can report from this page

From this page, one of our employees or a third party (e.g. a supplier) can report alleged unlawful conduct or findings on alleged irregularities or violations of which he or she has become aware due to his or her employment relationship and role. For example:

• Corruption, money laundering
• Violation of environmental or occupational health and safety regulations
• Violations in terms of personnel management (selection, hiring, progression, etc.)
• Violations in terms of supplies, mafia infiltration or criminal associations
• Violations of the Code of Ethics or other provisions punishable by disciplinary action
• Disclosure of Confidential Company Information
• "Bad management" or waste of public resources

You can find a more in-depth list on this page. (Italian)

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