We answer on 02 48 607 607

• from 7:30 to 19:30 for information and assistance, also on BikeMi bike sharing
• every day
• also in English
• with extended timetable until midnight to provide assistance to passengers with disabilities

For passengers with disabilities or reduced mobility

You can check the real-time status of lifts and stairlifts in all metro stations on this up-to-date page.

If you prefer to call before traveling:

• Press key 1 to talk to one of our operators
• We provide you with information on the operation of lifts, stairlifts and escalators in metro stations and the accessibility of surface lines
• You can request support for travel on our lines

Is the app not working? Call Technical Support

• Write to assistenza-app@mail.atm.it
• Call 02 8290 0735 

For assistance on Area B and Area C

• call 02 48 684 001
• 7:00 a.m. to 12 a.m. daily

Are you looking for information on the state of traffic?

• On our smartphone app, you have real-time timetables, routes and waiting times at stops at your fingertips

• From our X account we give you real-time updates and answers on line changes

  @atm_informa

The information you are looking for may already be here

• Fares for tickets and travel passes
• Download the summary of travel passes purchases
• How to subscribe to public means for the first time
• Subsidised passes for young people, families, seniors, based on the ISEE indicator
• Contactless payments
• Bike sharing Bikemi and bicycleson public means
• New, expired, expiring, lost or damaged e-Travel cards
• Travel passes to be requested at ATM Points and documents to bring
• Travel passes to be requested from the CAF and documents to be brought
• Timetables, parking fares and travel passes
• Parking on the blue lines
• Fines

(Automated translation)